TERMS & CONDITIONS

 

1. Detailed description of goods and/or services

Mary-Ann’s is a business in the HEALTH EDUCATION industry that CREATES AND SUPPLIES ONLINE NUTRITIONAL COURSES .

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way EMAIL

(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction (Optional)

ENGLISH SPEAKING CUSTOMERS WORLD WIDE

4. Return and Refunds policy

The provision of goods and services by MARKET DEMAND TRADING is subject to availability. In cases of unavailability, MARKET DEMAND TRADING will refund the client.

in full within 30 days. Cancellation of orders by the client will attract a 5 % administration fee.

(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

5. Customer Privacy policy

Mary-Ann’s shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal

information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the MARKET DEMAND
TRADING bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for MARKET DEMAND TRADING via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website.

Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by MARKET DEMAND TRADING separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

10. Responsibility

MARKET DEMAND TRADING takes responsibility for all aspects relating to the transaction including sale of goods and
services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and MARKET DEMAND TRADING chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 74 MOUNTAINSIDE BLVD, GORDONS BAY

12. Variation

MARKET DEMAND TRADING may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by MARKET DEMAND TRADING (pty) Ltd. based in South Africa trading as the academy of natural health and
wellness and with 2010/015827/07 as registration number and Mary-Ann Shearer (Director(s)/Member(s)/Owner(s)).

14. MARKET DEMAND TRADING

contact details

Company Physical Address: 74 MOUNTAINSIDE BLVD, GORDONS BAY

Email: admin@naturalhealthacademy.org
Telephone: 021 856 0293

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